About us.
KC Practice Management is a locally owned and operated company that specializes in practice management services for behavioral health specialists in private and group practices. Unlike large billing services, we offer a personalized approach, open communication, and complete transparency. Our mission is to handle your day-to-day administrative tasks with the utmost attention to detail, allowing you to focus on your clients.
Our team understands the unique needs of counselors and therapists. We’ve heard your frustrations with administrative hassles like benefit verification, payment chasing, and endless calls to insurance companies. We are here to provide a professional and meticulous solution to these challenges. With us, you can expect comprehensive billing and practice management services, freeing up your time and enabling you to prioritize your clients’ needs.
Krystal Chavez
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Owner
Krystal Chavez is the driven proprietor of KC Practice Management, a company she established in March 2019. With her visionary leadership, she has elevated the business from a solo endeavor to its current prosperous state. Krystal's academic background includes a Bachelor's degree in Business with a specialization in Marketing from the Anderson School of Management at UNM. Furthermore, she has successfully completed a Medical Billing and Coding certificate program at Carrington College, equipping her with specialized knowledge in the field.
Residing in Rio Rancho, New Mexico, Krystal shares her home with her husband and together they nurture their four incredible children. As a dedicated professional and loving family woman, Krystal values her free time, indulging in activities such as reading, crafting, enhancing home décor, and enjoying moments of relaxation with a strong cup of coffee. Her commitment to both her professional growth and personal well-being exemplify her holistic approach to life and success.
Ambrosia Garcia
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Account Manager
Ambrosia Garcia plays a pivotal role as an Account Manager at KCPM, leveraging the people skills she acquired from her background as a Pediatric Dental Assistant. Seeking a work schedule more conducive to her family's needs, Ambrosia made a strategic transition to her current position, allowing for more flexibility. Alongside her husband, she takes pride in raising their three amazing children and calls Rio Rancho home.
Outside of the office, Ambrosia finds joy in camping adventures, cheering on her children at baseball and softball games, eating, and
the color purple. As a mother to 3 fur-babies, she nurtures their two Dobermans and a Weenie Dog, further enriching their family dynamic. Ambrosia holds immense gratitude for the camaraderie she shares with her colleagues and the providers she services at KCPM.
Lori Krumback
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Account Manager
Lori Krumback is a seasoned professional with 13 years of noteworthy experience in the Behavioral Health sector, currently excelling in her position as an Account Manager at KC Practice Management. Her educational foundation in billing and coding was established at Brookline College, equipping her with a strong skill set in coding, human resources, and administration. Lori takes immense pride in her family life, being a devoted parent to two grown children who have brought her the joy of six wonderful grandchildren—three granddaughters and three grandsons.
In her downtime, Lori finds enjoyment in hanging out with her "crazy" canine, Bandit, and unwinding while watching programs on the Discovery Channel. Through her dedication to both her professional endeavors and her cherished family ties, Lori embodies a balanced approach to life, blending her career with personal fulfillment and contentment.
Lindsay Bounds
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Account Manager
Lindsay Bounds has an extensive background in the medical billing field, starting her career in 2022. Prior to this, she worked as an elementary school teacher and later transitioned to being a dedicated stay-at-home mom for her four children. After several years at home, she decided to pursue medical billing as her second career, finding fulfillment and satisfaction upon joining KC Practice Management.
Outside of work, Lindsay enjoys attending her children's soccer games and cheer competitions, taking leisurely walks with her two dogs, and exploring yard sales and estate sales. She also enjoys trying out new restaurants with her husband of 16 years, Aaron. She has a love for exploring New Mexico's rich culture and cuisine. Lindsay's family particularly loves attending New Mexico United games together, creating lasting memories while supporting their local team.